Privacy Policy
How we collect, use, and protect your data.
Effective date: 10 July 2026
1. Who we are
Pragma ("Pragma App", "we", "us") operates usepragma.app. DPO: privacy@usepragma.app
2. Information we collect
Information you provide
- Name and email when creating an account
- Billing name and address
- Payment information — processed by Stripe; we never store card details
- Support communications
Collected automatically
- IP address and approximate location (country/city)
- Browser type, device, operating system
- Pages visited via Plausible Analytics (cookieless, no personal data)
- Referring website
3. Legal basis (GDPR)
- Contract (Art. 6(1)(b)): Delivering the service you purchased
- Legitimate interests (Art. 6(1)(f)): Analytics, fraud prevention, security
- Legal obligation (Art. 6(1)(c)): Financial record retention
- Consent (Art. 6(1)(a)): Marketing emails — withdraw at any time
4. How we use your data
- Manage your account and subscription
- Process payments via Stripe and issue receipts
- Send transactional emails via Mailgun
- Send opted-in marketing emails
- Analyse usage via Plausible Analytics
- Detect fraud and security threats
- Comply with legal obligations
We do not sell your personal data.
5. Third-party processors
| Processor | Purpose | Location |
|---|---|---|
| Stripe, Inc. | Payment processing | USA (SCCs) |
| Mailgun Technologies | Email delivery | USA (SCCs) |
| Plausible Analytics | Cookieless analytics | EU — Germany |
| Amazon Web Services | Cloud infrastructure | EU / USA (SCCs) |
6. International transfers
Protected by Standard Contractual Clauses (SCCs) or UK IDTAs.
7. Retention
Account data retained while active and for a reasonable period after. Financial records kept seven years per UK tax law.
8. Your rights
UK / EEA (UK GDPR / GDPR)
Right to: access, rectification, erasure, restriction, portability, objection, automated decision rights. Email privacy@usepragma.app. Complaints: ico.org.uk.
California (CCPA / CPRA)
Rights to: know, delete, correct, opt out of sale (we do not sell data). Email privacy@usepragma.app — subject: "California Privacy Request".
Do Not Sell: We do not sell personal information and do not engage in cross-site tracking.
9. Cookies
See our Cookie Policy. Manage preferences via the Cookie Preferences link in the footer.
10. Changes
We will notify you of significant changes by email or site notice.
Pragma · Registered in England and Wales
hello@usepragma.app · DPO: privacy@usepragma.app